How to Be There for Someone: Active Listening and Advice Giving
- Be curious (intellectually): Listen. Also pay attention to the person’s body language.
- Ask questions: Ask for clarifications but do not interrogate. Make sure you ask questions in a neutral and sympathetic tone.
- Relate (emotionally): Relate to the speaker emotionally.
- Hold it: Do not ignore your own emotions and thoughts during the conversation; Instead, simply hold them for later reflection.
- Validate: An individual who tells you about a difficulty might not want advice but to feel validated, heard, and understood. Validate the person’s perception of the event.
- Give advice: Offer advice only if the person is asking for advice. When giving advice, use logic. Point out helpful resources (articles, books, …)
- Do not force yourself to listen. If you are busy, let the person know and offer a later time to meet with them and hear them out.
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